Friday, September 22nd, 2017

Why Chatbots Are Transforming the Travel Industry

With chatbots, customers can manage their own bookings without needing to wait on the line for the next available representative. By Bronwyn White, co-founder, MyTravelResearch.com Chatbots can be simply defined as artificial intelligence programs that conduct conversations with humans through chat interfaces. Consider a chatbot as a personal assistant who can respond to enquiries or [...]